Terms & Conditions

Our Work is Art

Some works available in our Shop are considered “oversize” with the shipping companies. If applicable, additional packaging and oversize fees will be added at checkout.

Paper custom prints will be shipped rolled in a tube. All other orders will be shipped flat. Orders shipped within the Continental U.S. are shipped “ground” unless otherwise specified or requested. A shipping fee will be added to certain oversize items that are shipped flat.

International Shipments: All international shipments will be shipped freight, duty, and tax collect. Please contact us for international shipping.

Copyright Notice

All Artwork images on this Website are protected by Copyright law and owned by the respective artist. It is illegal to copy or use these images for any purpose without the express permission of Rimrock Art & Frame and/or the artist.

Availability

Our prints are not mass produced. They are very time consuming prints to make. Occasionally, we may be out of stock of a certain giclée or metal print which would cause a delay in shipping your artwork. If this occurs, don’t fret, we’ll stay in close contact with you to keep you informed.

Our Guarantee

Rimrock Art & Frame demands production of the highest quality. If any product fails to meet our customer’s standard for quality it may be returned for replacement within 30 days of purchase, in like-new condition. If a satisfactory replacement cannot be produced the customer will receive a full refund, upon providing proof of purchase. Shipping charges will not be refunded.

Privacy

We do not sell, lease, or rent our personally identifiable customer information to anyone outside our company. We use customer information for two general purposes: to fulfill your requests for our products and services, and to contact you about special offers and new products.

Although we do not sell, lease or rent personally identifiable information about our customers, Rimrock Art & Frame will not send personally identifiable information about you to other companies or people unless: we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of Rimrock Art & Frame to provide a product or service to you. (Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist you or us.)

This privacy policy applies only to Rimrock Art & Frame websites. Users of these sites should be aware that through links they could be directed to other sites that we do not control. Rimrock Art & Frame has no control over the privacy policies or practices of any other site we may offer you a link to, and we are not responsible for the privacy practices or the content of those Web sites. Rimrock Art & Frame takes no responsibility for the products, services, policies or actions of third parties or the content of third party Web sites. In addition, we will not censor or edit the content of sites on the World Wide Web. We encourage you to be aware when you are leaving our site and to read the privacy policies of each Web site you visit.

FREE Ground Shipping on all non-oversize orders!
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Prints on Paper

Print your photo on a variety of high-quality photo paper.

Epson Ultra Premium Photo Paper Luster delivers highly saturated prints by offering maximum ink coverage and a high D-Max for true photographic reproductions. The Ultra Premium Photo Paper Luster’s 10-mil RC base gives prints a photographic feel, and also keeps the paper cockle-free. These two options are ideal for use with all Epson Inks.

  • Highest color gamut available for vivid color reproduction prints.
  • RC paper base for actual photo prints.
  • Luster E surface finish.
  • Enhanced 2880 dpi printing for the highest quality output.
  • Dries instantly for easy handling with Epson Inks.
  • Compatible with Dye, EPSON Archival™, UltraChrome, and UltraChrome K3™ ink.
  • 10 mil thickness for a durable photographic feel.

Hahnemühle FineArt Baryta is a bright white, cellulose-based FineArt inkjet paper with an inkjet coating specially tailored for FineArt use. The clearly visible, exquisite felt structure lends the paper its lovely soft feel and tactile surface texture to produce prints with a stunning three-dimensional quality and depth. The high-gloss premium inkjet coating guarantees outstanding print results with perfect reproduction of colour and detail, deep blacks and striking contrasts. The barium sulphate within the coating gives FineArt Baryta the feel of a traditional analogue baryta paper and makes it a popular alternative for inkjet printing. The acid- and lignin-free FineArt inkjet paper meets the most exacting requirements for age resistance. FineArt Baryta is a versatile classic for FineArt applications and sets standards in the printing of both black and white and colour photographs.

  • 325 gsm, 100% α-cellulose
  • Bright white
  • Clearly visible, exquisite felt structure
  • High-gloss premium inkjet coating for outstanding print results
  • Acid- and lignin-free
  • ISO 9706 conform / museum quality for highest age resistance

Luxurious, textured inkjet fine art paper

  • * 100-Years Certified Archival (certificate) by Accredited 3rd Party
  • * Certified by Canon Alliance Partnership Program for imagePROGRAF Large-Format Solutions in conjunction with the Rochester Institute for Technology (RIT) for the imagePROGRAF PRO-1000, PRO-2000, PRO-4000, and PRO-6000 devices
  • * Perfect for fine art prints
  • * Eye-popping color gamut & Dmax
  • * Consistent and reliable quality
  • * Manufacturer direct
  • * Lightly textured finish  |  19 mil thickness  |  310 gsm weight

290 gsm · 90% bamboo fibres · 10% cotton · natural white

Hahnemühle Bamboo is the world’s first FineArt inkjet paper made from 90% bamboo fibres, for a natural look and environmentally friendly paper production. The natural white, warm-toned bamboo paper does not contain optical brighteners, and stands out thanks to its soft, lightly textured felt structure and sensual feel. The matt premium inkjet coating delivers excellent printing results with defined reproduction of colour and detail, particularly for warm hues and monochrome prints. Bamboo is acid- and lignin-free and meets the most precise requirements in terms of age resistance. The unique combination of sustainable bamboo fibres, soft surface texture and impressive print quality gives the artwork outstanding expression and soul.

  • 290 gsm, 90% bamboo fibres, 10% cotton
  • Natural white, without optical brighteners
  • Soft, lightly textured felt structure
  • Matt premium inkjet coating for outstanding print results
  • Acid- and lignin-free
  • ISO 9706 conform / museum quality for highest age resistance
  • Compatible with pigment and dye inkjet systems
  • ICC-profiles available on www.hahnemuehle.com/icc-profiles

Prints on Metal

Prints on metal are vibrant and long-lasting.

Chromaluxe® HD Aluminum Photo Panels for Sublimation Printing

The latest in metal printing technology means your image will be rendered with outstanding image clarity and vibrancy, along with exceptional detail and resolution. The metal panels we use are also extremely durable, offering scratch and abrasion resistance without hiding your image behind glass. In addition, they offer the higher fade resistance than every other medium.

ChromaLuxe is the leading brand of print media, providing the ultimate image clarity and vibrancy. Through dye-sublimation, images are infused into specially-coated metal surfaces to provide the most durable, longest lasting print medium. The vibrancy and dimensionality of ChromaLuxe products rival any photographic product.

ChromaLuxe HD Aluminum Photo Panels are available in a range of traditional photo sizes as well as for large scale commercial or non-traditional usage, such as in a museum or gallery settings.

Prints on Canvas

Our Pro Matte Canvas is a cotton blend canvas with a water resistant matte finish and bright white surface. This archival inkjet canvas is pH neutral and acid free, allowing for consistency in prints, and is compatible with all inkjet dye and pigment ink printers.

Why choose canvas?

Our Matte Canvas is ideal for photographic and fine art reproduction prints with its heavy 418gsm weight and artistic texture. The canvas printed canvas can easily be stretched, mounted, sewn, or grommeted.

Canvas durability.

Orders produced on this canvas will be protected with Satin ClearShield Canvas Guard for durability and ultraviolet protection.