FAQS

frequently asked questions

Here are a few commonly asked questions that might help you get started with your framing or printing project. Please feel free to contact us here if we haven’t addressed your concerns.

Well, this is easy. Because we’re your small town, family owned, customer friendly art gallery that truly cares about how your fine art looks in a custom frame or on printed media. 

And also:

  • We believe that quality craftsmanship is still a good value. Sure you pay a little more up front, but custom printed artwork should not be disposable.

  • We believe that offering a sale every week of the year is deception. Instead we offer our clients outstanding value every day.

  • We believe that our clients deserve to be treated with respect, honesty and integrity.

  • We believe in actively supporting our community through service and contributions.

  • We believe in what we do and have a passion for it. And we believe that we’re the best at what we do!

Maybe, and for good reason. Our printers are true giclée printers and use the highest quality pigment inks available today. Further, our print media, whether it’s canvas, watercolor, metal or photographic paper, is the highest quality available in our industry.

While we can do rush orders (depending on our current work load), we would not suggest rushing a quality print order. When you print at Rimrock Art, our job is to turn out the highest quality print possible and quality is worth the wait!

Picture frames are as varied as the photographs and paintings they display. They are available in every color, style, size and decorative theme imaginable. Rather than lure you in with deceptively low prices, we promise to do our best to work within YOUR budget.

A giclée print is one produced by the giclée process. The high end of inkjet printing is the giclée print … . The name is derived from the French verb “gicler” meaning to squirt, or more accurately in this case, an extremely fine spray of many different sized droplets. This application of overlapping dots of ink mixes, forming additional color combinations. The application of the inks in this printing process is so fine that there are no discernible dots or droplets on the final print. — Steven Bleicher, Contemporary Color: Theory and Use, 2012. Giclées are produced from digital scans of existing artwork. — Marjorie Wertz, The Tribune-Review (Greensburg, Pennsylvania), 2 Oct. 2005

The Big-Box Store coupons are deceptive and have been found illegal. Bring us their written estimate and we’ll make you happy you came to us instead.

Great question. The answer is that we simply won’t know until we are able to view the file on our screen. But generally speaking, we’re finding that we can sometimes print an iPhone photo at around 16×20 if it’s a great shot! Click here to upload your photo and we’ll find out.

Yes, we certainly can. There are different ways to get an image on “metal” but we suggest using Chromaluxe panels which were developed for the high-end photographic and art print market.

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Prints on Paper

Print your photo on a variety of high-quality photo paper.

Epson Ultra Premium Photo Paper Luster delivers highly saturated prints by offering maximum ink coverage and a high D-Max for true photographic reproductions. The Ultra Premium Photo Paper Luster’s 10-mil RC base gives prints a photographic feel, and also keeps the paper cockle-free. These two options are ideal for use with all Epson Inks.

  • Highest color gamut available for vivid color reproduction prints.
  • RC paper base for actual photo prints.
  • Luster E surface finish.
  • Enhanced 2880 dpi printing for the highest quality output.
  • Dries instantly for easy handling with Epson Inks.
  • Compatible with Dye, EPSON Archival™, UltraChrome, and UltraChrome K3™ ink.
  • 10 mil thickness for a durable photographic feel.

Hahnemühle FineArt Baryta is a bright white, cellulose-based FineArt inkjet paper with an inkjet coating specially tailored for FineArt use. The clearly visible, exquisite felt structure lends the paper its lovely soft feel and tactile surface texture to produce prints with a stunning three-dimensional quality and depth. The high-gloss premium inkjet coating guarantees outstanding print results with perfect reproduction of colour and detail, deep blacks and striking contrasts. The barium sulphate within the coating gives FineArt Baryta the feel of a traditional analogue baryta paper and makes it a popular alternative for inkjet printing. The acid- and lignin-free FineArt inkjet paper meets the most exacting requirements for age resistance. FineArt Baryta is a versatile classic for FineArt applications and sets standards in the printing of both black and white and colour photographs.

  • 325 gsm, 100% α-cellulose
  • Bright white
  • Clearly visible, exquisite felt structure
  • High-gloss premium inkjet coating for outstanding print results
  • Acid- and lignin-free
  • ISO 9706 conform / museum quality for highest age resistance

Luxurious, textured inkjet fine art paper

  • * 100-Years Certified Archival (certificate) by Accredited 3rd Party
  • * Certified by Canon Alliance Partnership Program for imagePROGRAF Large-Format Solutions in conjunction with the Rochester Institute for Technology (RIT) for the imagePROGRAF PRO-1000, PRO-2000, PRO-4000, and PRO-6000 devices
  • * Perfect for fine art prints
  • * Eye-popping color gamut & Dmax
  • * Consistent and reliable quality
  • * Manufacturer direct
  • * Lightly textured finish  |  19 mil thickness  |  310 gsm weight

290 gsm · 90% bamboo fibres · 10% cotton · natural white

Hahnemühle Bamboo is the world’s first FineArt inkjet paper made from 90% bamboo fibres, for a natural look and environmentally friendly paper production. The natural white, warm-toned bamboo paper does not contain optical brighteners, and stands out thanks to its soft, lightly textured felt structure and sensual feel. The matt premium inkjet coating delivers excellent printing results with defined reproduction of colour and detail, particularly for warm hues and monochrome prints. Bamboo is acid- and lignin-free and meets the most precise requirements in terms of age resistance. The unique combination of sustainable bamboo fibres, soft surface texture and impressive print quality gives the artwork outstanding expression and soul.

  • 290 gsm, 90% bamboo fibres, 10% cotton
  • Natural white, without optical brighteners
  • Soft, lightly textured felt structure
  • Matt premium inkjet coating for outstanding print results
  • Acid- and lignin-free
  • ISO 9706 conform / museum quality for highest age resistance
  • Compatible with pigment and dye inkjet systems
  • ICC-profiles available on www.hahnemuehle.com/icc-profiles

Prints on Metal

Prints on metal are vibrant and long-lasting.

Chromaluxe® HD Aluminum Photo Panels for Sublimation Printing

The latest in metal printing technology means your image will be rendered with outstanding image clarity and vibrancy, along with exceptional detail and resolution. The metal panels we use are also extremely durable, offering scratch and abrasion resistance without hiding your image behind glass. In addition, they offer the higher fade resistance than every other medium.

ChromaLuxe is the leading brand of print media, providing the ultimate image clarity and vibrancy. Through dye-sublimation, images are infused into specially-coated metal surfaces to provide the most durable, longest lasting print medium. The vibrancy and dimensionality of ChromaLuxe products rival any photographic product.

ChromaLuxe HD Aluminum Photo Panels are available in a range of traditional photo sizes as well as for large scale commercial or non-traditional usage, such as in a museum or gallery settings.

Prints on Canvas

Our Pro Matte Canvas is a cotton blend canvas with a water resistant matte finish and bright white surface. This archival inkjet canvas is pH neutral and acid free, allowing for consistency in prints, and is compatible with all inkjet dye and pigment ink printers.

Why choose canvas?

Our Matte Canvas is ideal for photographic and fine art reproduction prints with its heavy 418gsm weight and artistic texture. The canvas printed canvas can easily be stretched, mounted, sewn, or grommeted.

Canvas durability.

Orders produced on this canvas will be protected with Satin ClearShield Canvas Guard for durability and ultraviolet protection.